Shipping Policy
At Bunch, we are committed to ensuring your flowers arrive fresh and on time. Here are the key details of our shipping policy:
Holiday Orders:
During major holidays, our store and delivery hours may vary. To ensure timely delivery, please place your order at least one day prior to the following holidays: Valentine's Day, Easter, Mother’s Day, and other significant dates.
Same Day Delivery:
For same-day delivery, orders must be placed by 5:00 pm in the recipient's time zone, Monday to Sunday. Typically, the delivery takes one to two hours.
If No One is Home:
If the recipient is not available, our delivery person may leave the flowers in a safe location or with a neighbour. We will always notify the recipient to arrange a convenient time for delivery.
Leave at Door Requests:
If you request that an arrangement be left at a specific location (e.g., doorstep, porch), you assume full responsibility for the item once delivered.
Recipient Contact:
In some cases, we may contact the recipient to ensure they will be available to accept their delivery.